Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is caused by you whenever Amazon mis-handles your inventory. Amazon manages something like 350 million products worldwide, so it’s unsurprising that inventory discrepancies are likely to sometimes occur. Whenever they do, incorrect transactions for lost, damaged, or destroyed, or another Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
Typically, it’s your responsibility to spot occurrences that be eligible for a Amazon FBA reimbursement and submit the proper claims. The full process is tricky and time-consuming. Also, remember that claims for virtually any of such errors have to be filed within 1 . 5 years with their occurrence.
The guide in time breaks down what Amazon FBA reimbursement is, and just how it is possible to most easily recover money that is certainly rightfully yours.
Varieties of Amazon FBA reimbursements
The 5 premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s quite normal for inventory to acquire lost during shipping or misplaced in the warehouse. Another common cause is wrong barcoding. Whatever the reason, the best way to be sure what’s occurring inside your inventory is usually to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged within the warehouse and in the course of shipping. You will find there’s Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Inside the Amazon fulfillment center
En route from the fulfillment center for the customer
That could fulfillment center
Missing in fulfillment centers in the past 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid out
Returned Not Refunded after 45 Days: customer received a reimbursement, but would not return the item
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned then damaged
Return after 60 days: customer granted an exception on the refund guarantee following your usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dispose of your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement if it does. The only way to know for sure is always to continually track inventory in your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to discover storage fees. Incorrect product measurements and weights can result in higher storage, shipping and commission fees.
It’s your responsibility to find out if such fees are overcharged and offer proof in the Amazon declare that supports lower product weight and dimensions.
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