Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is due to you whenever Amazon mis-handles your inventory. Amazon manages something like 350 million products worldwide, so it’s wonder that inventory discrepancies will certainly sometimes occur. Whenever they do, incorrect transactions for lost, damaged, or destroyed, or another Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
In most cases, it’s your choice to identify occurrences that be eligible for Amazon FBA reimbursement and submit the proper claims. The full process is tricky and time-consuming. Also, note that claims for any of these errors must be filed within 18 months of their occurrence.
This guide breaks down what Amazon FBA reimbursement is, and just how you can most easily recover money that is certainly rightfully yours.
Kinds of Amazon FBA reimbursements
The five premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to obtain lost for the duration of shipping or misplaced from the warehouse. Another common cause is inaccurate barcoding. Largest, inside your make certain what’s going on within your inventory would be to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged from the warehouse and in the course of shipping. You will find there’s Damaged Inventory Report in Seller Central. This report details products lost or damaged:
In the Amazon fulfillment center
En route from the fulfillment center to the customer
En route to fulfillment center
Missing in fulfillment centers within the past 1 month
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid
Returned Not Refunded after 45 Days: customer received a refund, but didn’t return them
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after 60 days: customer granted very on the return policy following your usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dump your inventory without your permission. However they do owe you Amazon FBA reimbursement if this does. The only way to determine this is to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights may result in higher storage, shipping and commission fees.
It is your responsibility to ascertain if such fees are overcharged and supply proof in an Amazon claim that supports lower product size and dimenstions.
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